Shipping policy

We are committed to delivering your order within 30 calendar days from the date your purchase is confirmed.

A flat shipping fee of £10 applies to all orders, regardless of order size or destination, unless otherwise stated at checkout.

If your order has not been delivered within 30 calendar days, you will be entitled to a full refund of your purchase. Simply contact our customer support team, and we will verify the delivery status before processing your refund.

Please note that this guarantee does not apply in cases where delays are caused by incorrect shipping information provided by the customer, customs processing, severe weather, natural disasters, courier disruptions, or other circumstances beyond our reasonable control.

Your satisfaction is our priority, and we stand behind our commitment to deliver your order on time. If we are unable to meet our 30-day delivery guarantee, we will provide you with a full refund in accordance with this policy.